Your terms and conditions of sale
The information requested from the consumer
The information requested from the consumer are required to process
the order and will be provided to WALLARTO involved in the execution
of this command. Consumers can write to the company WALLARTO
whose coordinates are within the terms and conditions contained within the website, to oppose such disclosure, or to exercise rights of access, rectification against the'' information concerning and contained in the files of the company WALLARTO.
Conditions of Use
The online store WALLARTO site was set up by society WALLARTO Design service LLC, which is the operator of this site. Any order under a product appearing in the online store's website WALLARTO requires prior consultation of these terms. Consequently, the consumer is fully informed of the fact that its agreement on the content of these conditions does not require the signature of this document, insofar as the customer wishes to order online the products presented in the framework of the shop the website.
The consumer has the option to save or print these general conditions, provided that both the saving and editing of this document are the sole responsibility.
The online store set up by WALLARTO Design service LLC through the website lists the following information:
- Legal notice enabling precise identification of the company WALLARTO Design service LLC
- The essential features of the proposed properties
- Indication, in Dollars the price of goods and, where appropriate, delivery charges
- The conditions of payment, delivery or performance
- The existence of a right of withdrawal
- The validity of the offer or the price
All these information are presented in English. The consumer states have full legal capacity to enter under these terms and conditions
Article 1:
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these terms.
Article 2: Object
These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company WALLARTO Design LLC - WALLARTO the consumer.
all wall sticker must be apply on smooth surface. The sticker will not stick if the surface is not smooth.
Your wall must be clear of dust and unsmooth surface. Your wall paint must be made with two coat of paint for
the sticker to apply properly. If you decide to make a try and doesn’t apply properly and will request a exchange or refund we will not be able to proceed. Customer is taking is own risk to judge if the surface is smooth enough to apply the decal sticker
To recognize is a wall smooth please pass your trough the surface and if you feel some asperities not regular then the wall paint is not smooth and therefore the sticker will not stick.
We recommend that you verify the surface where you want to apply the decal before make the purchase. You can use a scotch tape to see if the scotch is holding well to it. This is a recommendation to be sure that the sticker will stick to the wall when our place your order.
Article 3:
Contract Documents
This contract consists of the following contractual documents, presented in descending order: these terms, the order form. In case of conflict between the provisions contained in the documents of different ranks, the provisions of the document of higher row will prevail.
Article 4:
Entry into force – length
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the guarantees provided by the company WALLARTO LLC - WALLARTO.
Article 5:
Electronic Signature
The "click" of the consumer on the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6:
Order Confirmation
The contractual information will be confirmed via e-mail no later than the time of delivery or failing that, to the address specified by the consumer in the purchase order. All order are not subject to refund in case the customer want to change the produce because the main reason in that the WALLARTO is producing accroding to demand. We do not accumulating stock. If you order a product we builded for you so understand that if you change your mind for what ever reason we will not be able to refund you.
Article 7:
Proof of the transaction
The records stored in computer systems company WALLARTO Design LLC in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8:
Product information
8-a: The company WALLARTO Design LLC - WALLARTO presents on its website to sell products with the features necessary to allow compliance with Article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before taking control of the essential characteristics of the products they wish to buy.
8-b: The offers presented by the company WALLARTO Design LLC - WALLARTO are valid only within the limits of available stocks.
Article 9:
Price
Prices are quoted in AED and are valid as of the date of mailing of the order by the consumer. They do not include delivery charges, charged extra, and indicated before the validation of the order. The prices include the VAT at the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, the payments can not be considered as a deposit or installments.
Article 10:
Payment
To set the order, the consumer has, at its option, of all the payment methods listed in the order form. The consumer provides the company WALLARTO Design LLC it has the required permission to use the method of payment chosen by him, when confirming the order. The companyWALLARTO Design LLC reserves the right to suspend any order management and delivery in case of refusal to authorize payment by credit card from certified financial institution or in case of nonpayment. The company WALLARTO Design LLC - WALLARTO specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is being of Directors. The company WALLARTO Design LLC - WALLARTO has established a procedure for control checks to ensure that no person using the bank details of another person without his knowledge. As part of this verification could be requested by the client to send mail or fax to the companyWALLARTO Design LLC a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts sent.
Article 11:
Availability of products
The order will be executed no later than within 2 to 10 working days from the day following the day the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed immediately and will be able to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days or less before their payment, or exchange the product.
Article 12:
Delivery
The products are delivered to the address specified by the customer on the order form. The consumer is required to check the status of the packaging of the goods upon delivery and report any damage to the carrier on the delivery order, and the company WALLARTO Design LLC within a week. The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form. Regarding shipment, we work primarily with Aramex. When we do a mailing, you immediately receive an email informing you.
MAIL
To minimize transportation costs, all products of small and medium size are shipped by postal service Aramex. Besides being economical, this service delivers in 48 hours across France and offers the possibility of recovering the goods ordered at your local post office near the delivery address in the absence of the original place of delivery at the presentation of the factor. Specifically, if you are absent the day of delivery, your postman will leave a calling card in your mailbox, allowing you to collect your parcel at your post office during business hours, within 15 days. Aramex is a very reliable service. However, it may, as in any expedition, there may be a delay in delivery or that the product gets lost. In case of late delivery from the date that we indicated to you in the mail from, we ask you to report the delay in calling us by phone or by sending us an email. We then contacted the Post to start an investigation. A Post investigation may take up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will immediately re-routed to your home (most cases). If however the product is not found after 21 days of investigation, the Post considers the package as lost. It is only then that we can send you a replacement at our expense. If the product ordered were not available at this time, we will refund the amount of products affected by the loss of carrier. If the product was still available, but have changed their prices on the website, we apply the new sales price or by paying by check for the difference, either by requesting a check on the price difference. We accept no responsibility for the longer delivery times due to the carrier, including any loss of goods or strike
Article 13:
Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to slip, damaged package, broken products ...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating such claims. The consumer must send a copy of this letter by fax or by mail to:
WALLARTO Design LLC
Customer Service
info@wallarto.com
Article 14:
Delivery errors
14-a: The consumer must make to society WALLARTO Design LLC the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared with the data on the order form.Any claim made after this time will be rejected.
14-b: The formulation of this claim from the company WALLARTO Design LLC can be made: - primarily by email info@wallarto.com Monday to Friday from 10am to 18h.en logging on our website under the heading "follow your command "" where, after entering your customer number, you can ask your question through the contact menu by specifying the order reference.
14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company WALLARTO Design LLC - WALLARTO any liability to the consumer.
14-d: a receipt of the complaint, the company WALLARTO Design LLC - WALLARTO assign a number of exchange of the product (s) (s) concerned and communicate by email, fax or telephone to consumers. The exchange of a product can take place only after the allocation to the consumer of a number of exchange that the approach outlined above.
14-e: In case of wrong delivery or exchange any product for exchange or refund will be returned to society WALLARTO Design LLC - WALLARTO as a whole and in its original packaging, by international registered mail, to the following address:
WALLARTO Design LLC -WALLARTO
Service backTo be accepted, any return will be reported prior to the Customer service of society KSTM - WALLARTO
Mailing costs are borne by society KSTM - WALLARTO, except where it would prove that the product does not match the original declaration made by the consumer in the right of return.
Article 15:
Product Warranty
In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive consumers of the legal guarantee which obliges the seller to guarantee against all consequences of defects of the thing sold . The consumer is expressly informed that the company WALLARTO Design LLC - WALLARTO is not the producer of adhesive vinyl (WALLARTO Design LLC - adhesive vinyl WALLARTO transforms into a decorative object) presented within the website relating to the liability for defective products. Accordingly, in case of damage to a person or property by a defective product, only the liability of the producer of the latter may be sought by the consumer. Based on the information contained on the website of the producer.
Since order are build according to demand since WALLARTO do not accumulating stock it will be difficult for WALLARTO to exchange the order request from client or refund.Note that WALLARTO will always consider the postion of theclient and will do his best to provide the assistance to find a adequate solution.
Article 16:
Right of withdrawal
We exchange product due to our fabrication method and process. We build the sticker according to demand. Unless there is a error of production from our side, product default we do not engage refund process.
Article 17:
Force
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure any facts or circumstances irresistible, external parties, unpredictable, unavoidable, independent of the will of the parties and which cannot be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the case of force majeure lasts longer than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning cessation of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Article 18:
No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or after a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
Article 19:
No Waiver
The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed in the future as a waiver of the requirement involved.
Section 20:
Title
In case of difficulty in interpreting any of the titles at the head of clauses, and any of the clauses, the titles will be declared non-existent
Article 21:
Chatel Act
The shipping costs associated with returning products remains the responsibility of the customer wishing to cancel his order on the shop's site www.WALLARTO.com
The company WALLARTO Design LLC - WALLARTO undertakes to levy no charge for gold with a phone call to customer service www.WALLARTO.com
Article 22:
Applicable Law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or complaint, the consumer should first contact the company WALLARTO Design LLC - WALLARTO to find an amicable solution. In a second step and in case of appeal, the consumer may file a complaint.
